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Terms of Use

Terms Of Use 
Introduction

The company ALITHOODD SDN. BHD. & the brand motoguo recognises the importance of protecting the privacy of your personal data. We have instituted strict policies to protect the information you provide us and by using our services you hereby agree to the policies stated:-

We at the company ALITHOODD SDN. BHD. & the brand motoguo (“Company”, “us”, “we”, “our” or “ours”), understand the importance of personal data (“Personal Data” refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual) and sensitive personal data which includes but is not limited to, information pertaining to the physical or mental health or condition of an individual and religious beliefs, or any other sensitive personal data (“Sensitive Personal Data”) as defined under the applicable regulations, guidelines, orders made under the Personal Data Protection Act 2010 and any statutory amendments or re-enactments made of the Personal Data Protection Act 2010 from time to time (collectively referred to as the “PDPA”). We endeavor to protect Personal Data through our compliance with the PDPA and this privacy policy for processing of personal data (“Privacy Policy”), and by appropriately processing the Personal Data of our customers.

We collect Personal Data provided to us by individuals for only the following purposes (“Purposes”):

- to communicate with you;
- to maintain and improve customer relationship;
- to assess, process and provide products, services and/or facilities to you;
- to administer and process any payments related to products, services and/or facilities requested by you;
- to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;
- for direct marketing purposes via email and/or any other appropriate communication channels to members of our account holders in accordance with their consent;
- to facilitate your participation in, and our administration of, any events including contests, promotions, campaigns or seasonal greetings;
- for internal administrative purposes;
- to send you invitation to join our events and promotions;
- to process any payments related to your commercial transactions with us;
- to conduct market research or surveys, internal marketing analysis, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and/or services;
- to share any of your Personal Data with the auditor for our internal audit and reporting purposes and/or risk management and security purposes;
- to share any of your Personal Data with our joint venture/business partners to jointly develop products;
- for detecting, investigating and preventing fraudulent, prohibited or illegal activities;
- for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to us and to enforce or defend our rights and your rights under, and to comply with, our obligations under the applicable laws, legislation and regulations;
- for other purposes required to operate, maintain and better manage our business and your relationship with us, which we notify you of at the time of obtaining your consent;
-If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
-For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

How we use your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please contact us for any further assistances!